Privacy Policy

This privacy policy (“Policy”) was last changed on 15th May, 2023. We may occasionally make changes to the Policy. If we do, we shall notify either by sending you an e-mail or sending you a notification through our mobile application (“

This privacy policy (“Policy”) was last changed on 15^th May, 2023. We may occasionally make changes to the Policy. If we do, we shall notify either by sending you an e-mail or sending you a notification through our mobile application (“App”). Please make sure to read such notices carefully.

We hold the sincere belief that you should always know what data we collect from you, the purposes for which such data is used, and that you should have the ability to make informed decisions about what data you want to share with us.

This is why we want to be fully transparent about: (i) how and why we collect, store, share and use your personal data through the various capacities in which you interact with us; and (ii) the rights that you have to determine the parameters of this interaction.

While we would strongly advise you to read the Policy in full, the following summary will give you a snapshot of the salient points covered herein:

· This Policy details the critical aspects governing your personal data relationship with ‘NUTRIAIDE’ which is owned and operated by Nutriaide, a company incorporated under the laws of India, and having its registered office at No. 165A,Gulmohar Compkex, Sector-125, Mohali, Punjab – 140301,India;
· Your personal data relationship with NUTRIAIDE varies based on the capacity in which you interact with us/avail of our products and services (“Services”). You could be: (i) a visitor to https://www.nutriaide.org (“Website”) or any pages thereof (“Visitor”); or (ii) a person who has an account with NUTRIAIDE to avail our Services (“Registered User”);
· Based on whether you are a Visitor or Registered User, the type of data we collect and the purpose for which we use it will differ and this Policy details such variations;
· This Policy applies to all the Services provided by NUTRIAIDE through the Website, App or any other associated website of NUTRIAIDE;
· This Policy is a part of and should be read in conjunction with our Terms of Service; and
· This Policy will clarify the rights available to you vis-à-vis the personal data you share with us.

If you have any queries or concerns with this Policy, please contact our Grievance Officer. If you do not agree with the Policy, we would advise you to not visit/use the Website or the App.

”). Please make sure to read such notices carefully.

While we would strongly advise you to read the Policy in full, the following summary will give you a snapshot of the salient points covered herein:

This Policy details the critical aspects governing your personal data relationship with ‘NUTRIAIDE’ which is owned and operated by Nutriaide, a company incorporated under the laws of India, and having its registered office at No. 165A,Gulmohar Compkex, Sector-125, Mohali, Punjab - 140301,India;
Your personal data relationship with NUTRIAIDE varies based on the capacity in which you interact with us/avail of our products and services (“Services”). You could be: (i) a visitor to https://www.nutriaide.org (“Website”) or any pages thereof (“Visitor”); or (ii) a person who has an account with NUTRIAIDE to avail our Services (“Registered User”);
Based on whether you are a Visitor or Registered User, the type of data we collect and the purpose for which we use it will differ and this Policy details such variations;
This Policy applies to all the Services provided by NUTRIAIDE through the Website, App or any other associated website of NUTRIAIDE;
This Policy is a part of and should be read in conjunction with our Terms of Service; and · This Policy will clarify the rights available to you vis-à-vis the personal data you share with us.

If you have any queries or concerns with this Policy, please contact our Grievance Officer. If you do not agree with the Policy, we would advise you to not visit/use the Website or the App.

1. INFORMATION WE COLLECT AND HOW WE USE IT

TYPE OF USER

VISITOR

REGISTERED USER

Your name, age, gender, phone number, e-mail address, mailing address;
Your height, weight
Your lifestyle, food preferences, medical conditions (if any), health goals or other fitness regimes;
Your ethnicity, genetics, health or sexual orientation;
Username or other relevant unique identifier;
How you behave on the Website, (what pages you land on, how much time you spend, etc.)
Credit card/debit card/other payment mode information to facilitate payments for our Services;
Your IP Address
Your location unless you deactivate location services in the relevant section of the Website/App
How you behave in the relevant product environment and use the features
What device you use to access the Website/App and its details (model, operating system, etc.); and
Cookies and web beacon data
Steps data for calculation of your calorie burn.
Your Nutrition input data, Vendor tagging, Vendor address & various inputs, Questionnaire on understanding various nutrition related behavioural inputs, Your CO2 emission calculations etc.

We use this information to analyse and identify your behaviour and enhance the interactions you have with the Website.

If you submit your details and give us your consent, we may use your data to send you e-mails/newsletters, re-target NUTRIAIDE advertisements or re-market our Services using services from third parties like Facebook and Google.

We collect this data in order to help you register for and facilitate provision of our Services.

We use this data to show age appropriate content and advertisements.

We use this data to track your nutrition, weight and fitness regimes.

We use the data from the device you access our Website/App to identify the login information of multiple users from the same device.

We use this data to prepare a specific diet plan and training regime for you.

We use this data to enable you to make payments for our Services. We use a third-party service provider to manage payment processing. This service provider is not permitted to store, retain, or use information you provide except for the sole purpose of payment processing on our behalf

We use this data for processing your requests, enquiries and complaints, customer services and related activities.

We use this data to communicate about existing or new offers, content, advertisements, surveys, key policies or other administrative information.

We also use this data to provide you with informative features and services that are developed by us from time to time.

We also use this data for providing, testing, improving, or recommending the Services.

The said user data is being used for research purposes without disclosing any personal information to any 3^rd parties.

We also use this data for analytics and reviews to improve the Services.

We also use this data to provide support to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law or anti-fraud activities/systems.

If you give us your consent, we may send you newsletters and emails to market other products and services we may provide.

SPECIAL CATEGORIES OF PERSONAL DATA

We may collect and process ‘special categories of personal data’ such as ethnic origin, genetics, health or sexual orientation, which are considered sensitive. We use this special category of personal data, for example to provide specialized diet plan and exercise routines. We require your explicit consent to collect and process special categories of personal data. You may refuse or revoke your consent at any time, please see the section about ‘Your Rights & Preferences As A Data Subject In The EU’ below. A limited number of our personnel will have access to special categories of personal data provided by you.

WHAT ARE THE COOKIES AND WEB BEACONS REFERRED TO ABOVE?

TYPE OF FILE

COOKIES

Cookies are text files which are sent from our server and downloaded to your device when you visit our Website.

They are useful because they allow us to recognize your device when you return. You can disable them through your browser should you so wish.

We use cookies to see which parts of our Website are used by Registered Users/Visitors and to record the number of visits to our Website.

You can find more information about cookies at:www.allaboutcookies.org

WEB BEACON

Web beacon (also known as Clear GIF, Web Bugs or Pixel Tag) is a tiny picture file embedded on the Website/App that tracks your behaviour and navigation. It is similar to a cookie in what it does, but it does not get downloaded on to your device.

We use web beacons to manage cookies, record visits, and to learn marketing metrics. We also use web beacons to track and monitor email opening rates as well as link clicks.

You can find more information about web beacons at:http://www.allaboutcookies.org/faqs/beacons.html

Contain any executable software, malicious code or virus.

Usually, browsers have default setting to accept cookies until you change your browser settings. You can choose to reject and remove cookies from our Website by changing your browser settings. If you reject or remove our cookies, it could affect how our Website works.

FOR THE AVOIDANCE OF ANY DOUBT, WE SHOULD CLARIFY THAT IN THE EVENT WE ANONYMIZE AND AGGREGATE INFORMATION COLLECTED FROM YOU, WE WILL BE ENTITLED TO USE SUCH ANONYMIZED DATA FREELY, WITHOUT ANY RESTRICTIONS OTHER THAN THOSE SET OUT UNDER APPLICABLE LAW.

2. YOUR RIGHTS & PREFERENCES AS A DATA SUBJECT IN THE EU

It might have come to your attention that a new law was passed in the European Union (EU) called the General Data Protection Regulation (GDPR). The GDPR gives certain rights to individuals who are EU data subjects, in relation to their personal data.

Subject to the GDPR and applicable law’s limitations, the rights afforded to you if you are an EU data subject are:

You have a right to be informed about the manner in which any of your personal data is collected or used which we have endeavoured to do by way of this Policy.

You have a right to access the personal data you have provided by requesting us to provide you with the same.

You have a right to request us to amend or update your personal data if it is inaccurate or incomplete.

You have a right to request us to delete your personal data.

You have a right to request us to temporarily or permanently stop processing all or some of your personal data.

You have a right, at any time, to object to our processing of your personal data under certain circumstances. You have an absolute right to object to us processing your personal data for the purposes of direct marketing.

You have a right to request us to provide you with a copy of your personal data in electronic format and you can transmit that personal data for using another third-party’s product/service.

You have a right to not be subject to a decision based solely on automated decision making, including profiling.

In case you want to exercise the rights set out above you can contact our Grievance Officer whose details are set out in Section 13 below.

The data provided by you as a Visitor, or when you sign up as a Registered User for our Services will be processed by us for the purpose of rendering Services to you or in order to take steps prior to rendering such Services, at your request. Where such data is not being used by us to render Services to you, we shall explicitly seek your consent for using the same.

1. Goto Settings in APP
2. Select Delete My Account
3. Wipe my Data
4. Confirm the options
5. Agree to terms and conditions
6. Delete Account